Refund & Exchange Policy – Iqra Collections

At Iqra Collections, we strive to ensure customer satisfaction. Please read our Refund and Exchange policy carefully before placing your order.

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1. No Refund Policy (Domestic & International)

We do not offer refunds for domestic or international customers once the order has been dispatched.

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2. Partial Refund (Prepaid Orders Only)

A partial refund is available only within 2 days of placing a prepaid order, before dispatch.
To request a partial refund, you must contact us in writing via email or WhatsApp within this period.

Example: If you placed an order for multiple items and later decide to cancel one or more, we will refund the corresponding amount within 7 working days.

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3. International Orders

• No return or exchange for international orders unless the item is incorrect or faulty.

• We strongly recommend recording a video while unboxing the package as proof in case of a wrong or damaged item.

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4. Sale Items

Products purchased during sale promotions are not eligible for return or exchange unless an incorrect item was delivered.

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5. Return/Exchange Procedure

• Products must be unused, with tags and labels intact.

• Returns and exchanges can be made only through the online store.

• Please review our full Return & Exchange Policy before proceeding.

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Contact Us

For any inquiries or to initiate a return/exchange:

📧 Email: ofni@iqracollections.com
                 adim@iqracollections.com
📱 WhatsApp: +92 3058081670
📍 Return Address: Main Bazar, Kot Radha Kishan, Pakistan